Frequently Asked Questions
- What is a bespoke hand-knotted rug?
A bespoke hand-knotted rug is a custom-made rug crafted using intricate hand-knotting techniques. It's created according to your specific design, size, colour, and material preferences.
- How is a bespoke hand-knotted rug different from a regular hand-knotted rug?
Regular hand-knotted rugs are often part of established designs and collections. Bespoke hand-knotted rugs, on the other hand, are made to order, allowing you to customise every aspect of the rug.
- What aspects of a hand knotted rug can I customise?
Everything! You have full creative control over the design, pattern and colour scheme. We can even show you samples of different natural fibres available so the look and feel of the finished rug is exactly as you want it. You can typically choose from a variety of high-quality materials, including wool, silk, and silk variants such as bamboo silk. Rugs can also be tailored to your preferred size and shape, whether it's a standard rectangular shape or something more unconventional.
- How do I start the process of creating a bespoke hand-knotted rug?
To start the process, get in touch with us, sharing your ideas, design concepts, colour preferences, size requirements, and any other specifics you have in mind for your custom rug. We recommend looking at images online for inspiration, or our team can send you a link to all our previous rug designs to help get those creative juices flowing.
- Can I see a sample or prototype of my bespoke hand-knotted rug before it's completed?
Absolutely, we have the capability to produce a personalised sample that uses the confirmed design and selected colours. This ensures that the final rug aligns with your specifications to the best extent.
- How long does it take to create a bespoke hand-knotted rug?
Hand-knotting is a highly skilled ancient technique which takes time and a lot of patience to produce to a high quality. Due to this, the time it takes to create a hand-knotted rug is generally around six months, however, this timeline can vary based on factors like the complexity of the design, the size of the rug, the knot density, and the specified materials. During your initial consultation, our experienced rug experts will be able to determine time frames very quickly.
- Are bespoke hand-knotted rugs more expensive than regular rugs?
The price of a hand-knotted rug can be a little more expensive than buying "off the shelf" due to delivery costs. However, having a completely bespoke rug with your unique design ideas brought to life, creates a timeless addition to your home that will last for decades. Once your creation is complete, it's definitely worth paying that little extra to have your new rug shipped safely to your property with a professional team to install it.
- Can I return or exchange a bespoke hand-knotted rug if I'm not satisfied?
As these rugs are tailored to your specific requirements, returns are solely accepted in the event of manufacturing defects.
- Are bespoke hand-knotted rugs suitable for high-traffic areas?
Hand-knotted rugs are known for their durability, and hand-knotting is the most durable method of handmade rug production. As such, these rugs are suitable for high-traffic areas. However, the material used also affects the durability of a rug
- How do I clean a hand-knotted rug?
Regular vacuuming is recommended with the beater bar turned off. For spills, use lukewarm water and a mild, all-natural soap, gently blotting with a dry, undyed cloth. Avoid excessive water or liquid cleaners, as they could damage the fibres. Refrain from using carpet cleaner products, as they may change the colour of your rug.